Privacy Policy

Last updated: 16 October 2026

1. Introduction

VerityPair is a trading name of West London Law Limited ("VerityPair", "we", "us" or "our").

We are committed to protecting your privacy, maintaining strict confidentiality and handling all personal information with the utmost care and discretion.

We recognise that enquiries concerning relationships, marriage and personal background verification are highly sensitive. Confidentiality is therefore central to our services.

This Privacy Policy explains how we collect, use, store, share and protect personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018.

2. Information We Collect

Depending on the nature of your enquiry or instructions, we may collect and process:

• Names, contact details and identification information.
• Information relating to relationships, marriage and family circumstances.
• Financial, professional and business information.
• Information provided through consultations, correspondence and enquiry forms.
• Information obtained from lawful public records, professional sources and authorised third-party investigations.
• Website usage information, where applicable.

We may also process information relating to individuals who are the subject of due diligence enquiries, where we have a lawful basis to do so.

Where information falls within a special category of personal data, or concerns criminal convictions or offences, we will process it only where the additional legal requirements are satisfied.

3. How We Use Your Information

We may use personal information to:

• Respond to enquiries and arrange confidential consultations.
• Assess whether we can accept instructions.
• Provide pre-marriage due diligence and background verification services.
• Conduct lawful enquiries and prepare confidential reports.
• Verify information supplied by clients or obtained from permitted sources.
• Comply with applicable legal, regulatory and professional obligations.
• Maintain appropriate business records and administer our services.
• Protect our legitimate business interests and establish, exercise or defend legal claims.

We will process personal information only where we have an appropriate lawful basis, including contractual necessity, legal obligations, legitimate interests or consent where required.

4. Confidentiality and Discretion

Confidentiality is fundamental to VerityPair.

We understand that clients may disclose deeply personal, financial and sensitive information when seeking reassurance before entering a serious relationship or marriage.

We undertake to handle such information with discretion and implement appropriate technical and organisational measures to protect it against unauthorised access, disclosure, loss or misuse.

Access to confidential information is restricted to individuals who reasonably require it to provide the relevant services.

We do not sell personal information or disclose the identity of our clients for marketing purposes.

Information may be shared with carefully selected investigators, due diligence specialists, professional advisers or service providers where reasonably necessary, lawful and subject to appropriate confidentiality and data protection safeguards.

We will not disclose confidential information to unrelated third parties except where authorised, legally required or otherwise permitted by law.

5. Third-Party Investigations

VerityPair may engage suitably qualified private investigators, due diligence specialists and other professional service providers to undertake lawful enquiries.

Such enquiries may involve information obtained from public registers, publicly available sources and other legally accessible records.

We will take reasonable steps to ensure that third-party providers are subject to appropriate confidentiality and data protection arrangements.

Information obtained from third-party sources may be incomplete, outdated or inaccurate. The limitations of such information are addressed in our Terms and Conditions.

6. Information About Individuals Being Investigated

Our services may involve processing personal information about individuals other than our clients.

Such processing will be undertaken only where permitted by applicable law and where an appropriate lawful basis exists.

We will assess applicable transparency obligations and provide privacy information to relevant individuals where required by law, subject to any lawful exemptions.

We do not authorise unlawful surveillance, unauthorised access to private accounts or databases, impersonation, harassment or other unlawful methods of obtaining information.

7. Data Security

We implement appropriate security measures designed to protect personal information from unauthorised access, accidental loss, alteration or disclosure.

Although we take reasonable precautions, no electronic communication or data storage system can be guaranteed to be entirely secure.

We encourage clients to use appropriate secure communication methods when providing sensitive documents.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, regulatory, accounting and record-keeping obligations.

Retention periods will depend on the nature of the information, the services provided and any applicable legal requirements.

When information is no longer required, we will take appropriate steps to securely delete or anonymise it.

9. Your Data Protection Rights

Subject to applicable legal conditions and exemptions, you may have the right to:

• Request access to personal information held about you.
• Request correction of inaccurate information.
• Request erasure of information in certain circumstances.
• Object to or request restriction of certain processing.
• Request data portability where applicable.
• Withdraw consent where processing is based on consent.

Requests may be made using the contact details below.

You may also raise concerns with the Information Commissioner's Office (ICO) at www.ico.org.uk.

10. International Data Transfers

Where services require enquiries involving individuals, records or organisations outside the United Kingdom, personal information may need to be transferred internationally.

Any such transfers will be undertaken in accordance with applicable data protection requirements, including appropriate safeguards where required.

11. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, security and performance.

Where non-essential cookies or tracking technologies are used, we will obtain consent where required and provide appropriate information and controls.

Further details will be available in our Cookie Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, operational practices or applicable law.

The latest version will be published on our website.

13. Contact Us

For privacy-related enquiries, please contact:

VerityPair A trading name of West London Law Limited Website: www.veritypair.com Email: contacts@veritypair.com Registered office: West London Law Limited, 167-169 Great Portland Street, 5th Floor, London, W1W 5PF Company registration number: 06776937

Your privacy, confidentiality and trust remain at the heart of our service.